PRIVACY POLICY
Campaign Donut LLC
Effective Date: February 11, 2026
1. Introduction
Campaign Donut LLC (“we,” “our,” or “us”) operates the Campaign Donut platform located at https://campaigndonut.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using Campaign Donut, you agree to the terms of this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when you register for an account, make a purchase, or interact with the Service:
- Account Information: Your name, email address, and password (stored in hashed form).
- Billing & Payment Information: Payment card details, billing address, and transaction history. Payment processing is handled by Stripe; we do not store your full credit card number on our servers.
- Chat & Conversation Logs: Content you submit through chatbot or conversational features within the platform, including prompts, messages, and AI-generated responses.
- Communications: Any messages you send to us through support channels, forms, or email.
2.2 Information Collected Automatically
When you access the Service, we automatically collect certain information:
- Usage Data: Pages visited, features used, clickstream data, session duration, and interaction patterns.
- Device & Browser Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to analyze usage, remember preferences, and improve the Service. See Section 7 for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create, maintain, and secure your account.
- To process transactions and send related billing information.
- To provide, operate, and improve the Service, including AI-powered features.
- To personalize your experience and deliver relevant content.
- To communicate with you, including sending service updates, marketing emails, and promotional materials (with your consent where required).
- To analyze usage trends and optimize platform performance.
- To detect, prevent, and address fraud, abuse, or technical issues.
- To comply with legal obligations and enforce our terms.
4. Third-Party Service Providers
We share your information with trusted third-party providers who help us operate the Service. These providers are contractually obligated to protect your data and use it only for the purposes we specify:
4.1 Payment Processing
We use Stripe to process payments. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to Stripe’s Privacy Policy (https://stripe.com/privacy). We receive only a tokenized reference, the last four digits of your card, and transaction confirmation details.
4.2 AI & Language Model Providers
Our Service integrates AI-powered features using APIs provided by OpenAI and/or Anthropic. When you interact with chat or conversational features, your input may be transmitted to these providers for processing. We encourage you to review the privacy policies of OpenAI (https://openai.com/privacy) and Anthropic (https://www.anthropic.com/privacy) for more information on how they handle data.
Important: Do not submit sensitive personal information (such as Social Security numbers, medical records, or financial account numbers) through the chat features. While we take precautions, AI-generated responses should not be considered confidential.
4.3 Analytics
We use Google Analytics and similar tools to understand how users interact with the Service. These tools collect information such as your IP address (which may be anonymized), browser type, pages visited, and session data. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
4.4 Email Marketing
We use Drip to manage email communications. If you subscribe to our mailing list or create an account, your email address and related engagement data (opens, clicks) may be shared with Drip to deliver and optimize email campaigns. You may unsubscribe at any time using the link provided in each email.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. Specific retention periods include:
- Account Data: Retained for the duration of your account plus 30 days after deletion to allow for recovery.
- Billing Records: Retained for a minimum of 7 years as required for tax and legal compliance.
- Chat & Conversation Logs: Retained for the duration of your account unless you request earlier deletion.
- Analytics Data: Aggregated and anonymized data may be retained indefinitely for product improvement purposes.
When data is no longer needed, we securely delete or anonymize it in accordance with industry best practices.
6. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Secure password hashing using industry-standard algorithms.
- Regular security assessments and vulnerability monitoring.
- Access controls limiting employee access to personal data on a need-to-know basis.
While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
7. Cookies & Tracking Technologies
We use the following types of cookies:
- Essential Cookies: Required for the Service to function (e.g., authentication, session management). These cannot be disabled.
- Analytics Cookies: Help us understand how users interact with the Service (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Portability: Request your data in a structured, commonly used, machine-readable format.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the link in each email or by contacting us.
- Restrict Processing: Request that we limit the processing of your data under certain circumstances.
To exercise any of these rights, please contact us at the email address provided in Section 12. We will respond to your request within 30 days (or as required by applicable law).
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information.
We do not sell your personal information. If you wish to exercise your CCPA rights, please contact us using the information in Section 12.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on the Service and updating the “Effective Date” at the top of this page. We may also notify you via email for significant changes. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Campaign Donut LLC
Email: info@campaigndonut.com
Website: https://campaigndonut.com
Mailing Address: 3133 W Frye Rd Suite 101-1060, Chandler, AZ 85226
This privacy policy is provided as a template and may not fully address all legal requirements applicable to your specific business or jurisdiction. We strongly recommend having this document reviewed by a qualified attorney before publication.